Design & Install Process

Where to Start

We've put together a list to help you get started on your dream project

We know that this process can be a little overwhelming, but trust us when we say that we're here to help! We've put together a list to help you get started on your dream project;

You should start by making a trip to one of our showrooms. It's a great place to start as you can see what products we have to offer! Contact us to book a design appointment!
Once you've found something that you love, we will schedule a time to come to your home and do a site measure. There is no charge for this process!
When we arrive at your house we will measure the space. (Please keep in mind that we are not general contractors, we only look after the cabinets and/or countertop).
- It's a great idea to have a wish list to discuss at this time. It helps us to have an understanding of what you're looking for in the space and where you hope to have it!
- You should have thought about appliances at this time as well. It's important for us to know the specifications of the appliances as we need to design your kitchen with them in mind. Check out our line of Fisher & Paykel appliances in our services section.
Once the site measure is completed, we will start working on your custom design and quote. This process can take up to 2 weeks, and we will be in touch to set up a review time with you once it's completed.
Once all of the revisions are completed it's time to finalize and sign off! (You will need final appliance specifications by this time.)

terms of purchase

Thank you for choosing Rogan Kitchen Mfg. for your new kitchen project!

Our company is committed to delivering you the highest quality product along with outstanding customer service. In order for us to provide this level of service we ask that you understand the following processes.

Design Process

Now that you and your designer have created the perfect kitchen plan it is time to finalize the design. Over the next two weeks we will go through the refinement and revision stage, where final decisions will need to be made.
Once we begin working on the production of your kitchen your design cannot change. The doors, countertops and hardware accessories for the project will be ordered and your new kitchen will be put into production. If you do require making changes to the project they may be subject to additional costs.
We will contact you within 3-4 weeks of your purchase to set-up your installation date. We will also touch base with you a week before delivery to make sure you are on track.

Payment

Payment terms are as follows, 40% deposit is required upon signing the agreement. Upon the delivery of the kitchen we will require an addition 50% of the total cost. The remaining 10% is due upon completion of the installation.

Cancellation

At any time before the start of the installation, the purchaser may cancel it's order with Rogan Kitchens. In this case, the purchaser shall forfeit its deposit to Rogan Kitchens and any additional costs that may have occurred.

Final Step

The final step in this process is for you to enjoy your new kitchen. Please go through our warranty information that has been provided and feel free to contact us if you have any concerns or question. Once all work is complete to please ensure that you inspect the product report any deficiencies and once it is completed to your satisfaction remit final payment as laid out in the payment schedule.

getting ready for install

It's time to get ready for your install. There are a few things that you need to make sure you do before we arrive!

Remove all cabinets and appliances from the existing kitchen. This will ensure the installer has ample space to work. (note: if required, Rogan Kitchens will provide a tear out service for an additional charge)
If any plumbing or electrical work is required, please ensure it is completed before the installation of the kitchen. All exposed wiring must be capped and in its appropriate place. If you require the services of an electrician or plumber we can provide you with contact information for licensed contractors. We also will make available floor plans of your kitchen for any subcontractor.
Any new floor installations should be completed prior to install of the kitchen. If you are adding flooring after the kitchen installation, it may require additional charges to the install price.
Clear access to the home and kitchen for delivery purposes would be greatly appreciated.

install guidelines

Our installers are professional, independent contractors that represent the Rogan kitchen Family. A typical kitchen install can range from one to three business days.

Our installers will show up on site with all the necessary tools to complete the job. They will require access to electrical outlets to operate their equipment.

We ask that sufficient work space is made available for the ease of installation. This includes having the kitchen area cleared of all clutter, including appliances.

Our installer's duties will include the installation of your new kitchen cabinets, counter tops and accessories. Once complete they will do a general clean-up of the area and remove all garbage and clutter.

Our Installers are not responsible for any plumbing or electrical, unless arrangements have been made with your Rogan Kitchens' designer for these services to be provided. Rogan Kitchens is not responsible for the installation of your appliances unless they are purchased from us.

If you are unsure of any procedures during the installation process please feel free to ask your designer!

Thank you in advance for your cooperation.

warranty

Congratulations! You are the proud owner of a quality kitchen manufactured at Rogan Kitchen Mfg.

We take pride in the construction of all cabinets and countertops. However, if you have a problem please call us!

The warranty periods are listed below:

Thermoplastic Doors and Drawer Fronts

Warranted for a period of 10 years from date of installation from discolouration and delaminating.

Wood Doors and Drawer Fronts

Warranted for a period of 5 years from date of installation from warping, cracking and separation under normal conditions. Rogan Kitchens shall not be responsible for irregularities in the veining or grain of natural wood, which differ from tree to tree, or for slight differences in the wood colour in relation to the delivered product and the sample shown to the buyer. Although we provide you with the best product possible we can not always guarantee that each wood product will represent a 100% colour match due to these circumstances.

Counter Tops

Limited Warranty-for a period of 1 year from day of installation, free of defects in materials and workmanship. The counter top is not covered from abuse and improper cleaning procedures or excess water left on the surface of the top. Also not covered under the warranty is any lifting of the laminate due to a sink being within 12” or less from a mitre, a finished end or an end splash.

Hardware

All “Blum” hardware used in the construction of the cabinet has a Lifetime warranty.