Thank you for choosing Rogan Kitchen Mfg. for your new kitchen project.  Our company is committed to delivering you the highest quality product along with outstanding customer service.  In order for us to provide this level of service we ask that you understand the following processes.

Design Process

• Now that you and your designer have created the perfect kitchen plan it is time to finalize the design.  Over the next two weeks we will go through the refinement and revision stage, where final decisions will need to be made. 

• Once we begin working on the production of your kitchen your design cannot change.  The doors, countertops and hardware accessories for the project will be ordered and your new kitchen will be put into production.  If you do require making changes to the project they may be subject to additional costs.

• We will contact you within 3-4 weeks of your purchase to set-up your installation date.  We will also touch base with you a week before delivery to make sure you are on track.

Payment

• Payment terms are as follows, 40% deposit is required upon signing the agreement.  Upon the delivery of the kitchen we will require an addition 50% of the total cost.  The remaining 10% is due upon completion of the installation. 

Cancellation

• At any time before the start of the installation the purchaser may cancel its order with Rogan Kitchens.  In this case, the purchaser shall forfeit its deposit to Rogan Kitchens and any additional costs that may have occurred.

Final Step

• The final step in this process is for you to enjoy your new kitchen.  Please go through our warranty information that has been provided and feel free to contact us if you have any concerns or question.  Once all work is complete to please ensure that you inspect the product report any deficiencies and once it is completed to your satisfaction remit final payment as laid out in the payment schedule.